Refund policy

Return & Refund Policy

We hope you love your Bloomie order. If you change your mind, you can return your item within 14 days of receiving your order.

To arrange a return, please email hello@wearbloomie.co.uk with your order number.

Return conditions

Items must be returned unworn, unwashed, in their original condition and with all original tags attached.

Return postage

Customers are responsible for arranging and paying for return postage for change-of-mind returns. We recommend using a tracked service.

If your item is faulty, damaged or incorrect, please contact us and we will arrange an appropriate solution.

Refunds

Once we receive and inspect your return, your refund will be issued to your original payment method.

Where required, we will refund the standard delivery charge paid on the original order. If you selected a more expensive Express Delivery option, only the equivalent of our standard delivery charge will be refunded.

If your order qualified for free delivery, there is no original delivery charge to refund.

Order cancellations

If you wish to cancel your order before it has been dispatched, please contact us as soon as possible at hello@wearbloomie.co.uk.